I had two people in two days’ time ask me for help with their job searches after they’d sent their resume to a company. They wanted me to call the company directly to pitch them because they didn’t get a response from sending in their resume. This happens often, the black-hole of resumes - no response from emailing a resume. It goes into a virtual pile of paperless resumes.
Sadly, I can’t help. Once you send a resume you are considered a "prior" by human resources. This means that I basically have no claim to your resume anymore as my candidate; you become the company's. Occasionally, if they are a client we’ve been working with for years and if they’ve over looked you, they are fine with us presenting you. However, if we don’t have that relationship and you are in their system – they don’t want to talk to me let alone pay a commission.
So, we recruit and work to find the proper candidates for our clients. If you do need help on your own, this blog is a good place to start!